TUTORIALS
PERFORMING blood glucose and ketone TESTS
NFC data download
Performing a control test
FAQ
Most frequent questions and answers about
GLUCOFIX TECH GK system
Yes, the meter turns off automatically after two minutes of nonuse. To turn off the instrument manually, press the shutdown key for about three seconds until the display is completely off, then release the key.
No, it is not possible to delete results saved on the GlucoFix Tech GK.
Always store the strips in environments where the temperature and humidity corresponds to what is indicated on the package and in the product instruction booklet. Do not leave the bottle in places where there is a risk of excessive heat, cold or humidity (for example in the kitchen, bathroom, under a window exposed to direct sunlight or in the glove box of a car).
Do not leave the bottle open, but be sure to close it properly immediately after removing the strip required for the test. Always keep the strips in their original bottle. Do not store the strips inside other unsuitable containers (bags, sacks, suitcases, etc.) and do not pour them into other bottles, even if they are made of strips of the same brand and type.
The serial number (SN) is located on the back of the GLUCOFIX TECH GK glucose meter and on the product packaging label.
The lot number (LOT) can be found on the bottle and on the label of the test strip packaging (both for blood glucose and ketone).
If you have encountered a problem while using the GLUCOFIX TECH GK, consult the “Troubleshooting” section of the user manual.
If the problem persists, contact our Customer Service team.
Open the cover of the battery compartment on the back of the instrument; remove the batteries and replace them with new ones (model CR2032), placing the + side facing outwards; replace the lid.
After replacing the batteries, the time, date, acoustic signal and markers must be reset.
See the PDF below for reference
No, when you change the batteries , the device will retain the test result data. However, you will need to reset the time, date, beep and marking symbols.
The control solutions for the GLUCOFIX TECH GK system are distributed separately. To check the availability of control solutions, contact your pharmacist or doctor, or ask to our Customer Service team.
